Wd my passport wont open mac photos library i have a wd my passport external hard drive that i reformatted the external hard drive through disk utility and did a backup and have done this process many, many times but when i try to open up my photos library, this message shows up. What to do when your external hard drive wont show up. When checking wd my passport in disk utility, you could have two results. Step by step disassembly video of western digital my book live nas 2tb model \rassembly video here \rsame way for other storage. You can use any plastic card that is thin and strong enough. Put the my book up on its end, the long rubber feet down. Your wd my passport drive is detected and showing up in disk utility, but it is greyed out or not mounting. How to open a western digital usb my book 4tb 6tb 8tb and 10tb. Wd s bestselling my book essential usb external hard drive features wd smartware software that backs up your data automatically and continuously, shows your backup as it happens, and brings back lost files effortlessly.
First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. Find the smartware folder in my computer its under the c drive in the folder is an unlock icon. Wd my book vs my passport i have macbook air 2017 and i have a lot of important pics that i need to back up. There are a lot of helpful youtube videos on how to open up the case but none of them seemed to use the same model as me so i was stumped on how to take the drive out once the case. Wd smartware for windows supports the following operating. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Wd my book live nas disassembly how to open, take out hard. With data fully protected, now you can start to apply every possible workaround to resolve the slow issue on a wd external drive. Fix and repair wd my passport ultra not detectedshowing up.
If it has a letter, you can check by doing the following. About the drive features about wds online learning center package contents system requirements. When the wd hard drive damages physically due to mishandling or extreme conditions, you need to open up the drive for the recovery purpose. Mar 09, 2007 wd my book 500gb just stopped working as i have all my pictures and videos on this drive i really need to recover them is not seeing the drive rebooted same problem light is on changed adapters still same problem removed box and hooked up directly with sata cable and power connection now computer doesnt boot up any suggestions. Western digital my book essential 2tb removing the sata drive for my unraid server duration. The tools are for drives whose usbsata bridge card has been damaged and removed. Here, you will find more information on how to erase the drive and unlock it.
How to take out the hard disk inside wd mybook live for debrickingunbricking purpose or hard disk replacement. Is there a possible way that can help me to repair the. These items cannot be added to your photo library because. Western digital s my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. Windows 10 wd mybook not recognized anywhere on my dell. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents.
Instructions to disassemble a western digital mybook essentials usb external hard disk drive. I am also having this problem all my files are on the my book and. This is a dead no longer functioning western digital mybook usb external hard disk drive. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. If you are using vista or higher, you will first need to open an elevated command prompt. Second, begin to pry the binding area of the book away from the mesh. Appel offers up seven different approaches to writing a killer opening line he includes examples from classic novels to accompany each, too. To remove the cover of the my book, you will need a flathead screwdriver. Start to pry in the middle of the book and you should see two plastic snaps lift up, i put a razor blade between the snaps to prevent them from locking in again. I can find it, but i cant open it and view the files. Repair guides and support for external portable storage by western digital including the my book series, my passport and others. To fix wd backup not working issue once for all and to have a better backup experience, youd better use a piece of different thirdparty backup software.
How to use a my book external hard drive techwalla. External hard drives opening on startup windows 8 help forums. Jun 07, 2016 it is possible to open files directly from a hard drive. How to solve my wd hard drive not recognized in windows 10. If you arent, open my computer and look for a cd drive called wd unlocker. Nov 17, 2012 tips for opening up a wd my book live drive so i had a western digital my book live that was giving me trouble and i decided to open it up and take the drive out. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer.
Here they are and they are worth bookmarking and referencing each time you begin a story. Tips for getting started with the wd my book backup drive. I am going to replace the drive with an identical spare that works. This dualdrive device features blazingfast transfer speeds, encrypted. Western digital external storage troubleshooting, repair, and service manuals. Wd backup sw could not find device repeatedly, even w tech support. This is how to open up a wd my book 2016 fall edition without breaking the tabs. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with time machine.
It is possible to open files directly from a hard drive. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. Cant open my western digital external hard drive i have been hopping around the web following links and trying to find a solution to my problem. I could see by looking inside the case through the top that the led extender slipped to the left a bit, so i cracked it open and moved it back into place. From the installation complete dialog, click back up files with wd backup click on the wd backup desktop icon. The easiest place to start is above the usb port and behind the wd logo. I would love to hear any suggestions on how i might be able to solve this problem as i have a ton of stuff saved on it. We scraped the internet for any and all medical equipment repair. Push locking tab down with screw driver pink and insert another red to torque the two clam shells apart.
If the wd my passport for mac drive is still not showing up in finder or on the desktop, you can see whether it is showing up in disk utility or not. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Expand the disk drives menu and the universal serial bus menu to see if your external drive appears in either set. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly hope this is useful. Jan 09, 2014 if youre having trouble nailing your opening, youre in luck. After a few months of loud clicking coming out of my western digital mybook it finally died.
These tools are only useful for external drives with one of these chips on the usbsata bridge card. Also, when plugged in at boot up, it stopsfreezes computer from completing. In short i have a dell e520 desktop running a 32 bit vista home premium os. I had an extra sata drive around, so i thought why not replace it. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. Open this drive by double clicking on it and then double click wd drive unlock.
Jul 02, 2019 fix wd backup not working with aomei backupper. Work your way around the case popping the cover off as you go. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Fix wd my passport ultra not detectedshowing up easeus.
Wd smartware is another great tool for recuperating access to your hard drive. How to disassemble a wd mybook essential hdd snapguide. Tips for opening up a wd my book live drive so i had a western digital my book live that was giving me trouble and i decided to open it up and take the drive out. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. I also used razor blades, but they can be replaced or omitted if you would like to do it differently. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and.
Once system operational and plugged in, it appears in device manager. It was working fine, and then all of the sudden, my laptop isnt recognizing it at all anymore. Hi, i have just purchased a wd my book with the wd discovery software. Western digital my book live duo user manual pdf download. Wd my book live nas disassembly how to open, take out. Why isnt my wd my book external hard drive being recognized. I am thinking of either wd my passport 2tb or wd my book 4tb as the price for the my book is slightly more expensive than the my passport. Wd my book essential not being recognized in windows 10.
I got a bit of a problem there with a wd external drive. Wd external hard drive slow transfer rate and unresponsive. Step by step disassembly video of western digital my book live nas 2tb model. Western digital my book opening the case removing the drive i recently needed to removed the drive from a western digital my book external usbesata drive enclosure. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it.
My book hard drives use a usb connection, which means that you can connect the hard. Work your way around work your way around the case popping the cover off as you go. Wd my passport ultra 2tb is not showing up on explorer. You should be able to click or doubleclick on the drive to open it and then click or double click on your pictures to view them. Why can i not open my external wd passport hard drive. How to open files on my book external drives for pc wd. Dec 25, 2019 tools for opening some encrypted wd my book drives in linux. Altogether, weve picked up five viable solutions for you. You can store different types of data, such as documents, videos, audios, and images on the drive. Afraid of losing my hard disk and important data in it. Wd my book fall 2016 disassembly with card, without broken. So do both sides of the cover like in the previous steps. Need help getting into the case of a my book 3,5 external harddrive case. Wd my book fall 2016 disassembly with card, without.
Wd my book is a storage drive that supports all computers via a usb cable connection. Unfortunately, this wasnt an obvious process and this excellent article by scott cramer didnt apply to the newer version 1 tb drive enclosure i have. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. When the drive is connected to your computer it should up in my computer on windows and in the finder if you are using mac. I borrowed it to someone and they said it was plugged in to a pc with nonwindows operative system on it i believe it was linux. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. You should be able to click or doubleclick on the drive to open it and then. A quick and simple guide on how to open the case without smashing it to bits.
From the start menu, under accesories find command prompt and right click. A tips for opening up a wd my book live drive technibble. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. Unzip the file and you will find the actual firmware in this format. My book duo user manual about your wd storage device 1 about your wd storage device my book duo premium raid storage provides the quickest way to transfer, save and protect your photos, videos, music and other massive files to free up valuable space on your computers.
Besides the two situations, you may also meet wd backup not opening and wd backup will not install issue. Using win 10 on new ssd, wd my book backup sw does not work. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. So here you go, the steps required to disassemble a newstyle western digital my book drive enclosure. In addition, you can use a my book hard drive to back up your computers internal hard drive in case of data loss. Wd my book wont start up external drives for pc wd. For discussion purposes, this picture shows the book cover piece of the book this basically looks like the front and back covers and the spine of a regular textbook, with the book s pages removed the unit that i successfully opened was a 250gb my book essential edition. Carefully insert your screwdriver between the plastic trim and the metal cover. Open the start menu, type device manager, and press enter when the option appears.
If your product is not listed above, please visit the product page. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Cant open my western digital external hard drive dell. The wd my passport for mac is not showing up in finder nor in disk utility. How to open the western digital mybook may not be entirely obvious. It seemed quite simple to set up and i selected 4 drives that require backing up, but when i press back up it took 4 minutes to finish and only backed up about 3 folders on my c. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Disassembling a western digital my book instructables. Western digital my book opening the case removing the drive. Can windows read and write files with a hard drive. After my recent comment on here blew up, i figured you all would get a kick out of this. List of all wd firmware and software available for download. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
How to unlock a wd external drive without a password ccm. The interlocking tab locations show up as small white rectangles. Click here to visit our frequently asked questions about html5. For this video, i used 3 cards to hold the released. Opening a western digital my book case first time i did this i broke the clips wd my books hdds, can be accessed by just sliding the case open. Fix wd my passport for mac not showing upnot working on mac. Your browser does not currently recognize any of the video formats available. If youre having trouble nailing your opening, youre in luck. Opening a wd my book external hdd case guide youtube. With a my book external hard drive, produced by western digital, you can store large amounts of digital data, including music, videos and photos.
Easily use your wd my passport for mac and windows in 7 steps. Western digital my book opening the case removing the. These tools are specifically for mounting encrypted drives. The wd hard drive failed to show up on my pc and i couldnt access saved data either.
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